Terms of Service for Enrich Labs, Inc.

Effective Date:

These Terms of Service ("Agreement") constitute a binding contract between you ("Customer") and Enrich Labs, Inc. ("Enrich Labs," "we," "us," or "our"). This Agreement governs your access to and use of our AI-powered business teams (AI Agents) and related services.

PLEASE READ THIS AGREEMENT CAREFULLY. BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE OUR SERVICES.

1. Definitions

"Aggregated Statistics" means data and information related to Customer's use of the Services in an aggregated and anonymized manner.

"Authorized User" means Customer's employees, consultants, contractors, and agents who are authorized by Customer to access and use the Services.

"Confidential Information" means information about either party's business affairs, products, technologies, trade secrets, third-party confidential information, and other sensitive information, whether disclosed orally or in written, electronic, or other form.

"Customer," "you," or "your" means you and your Authorized Users.

"Customer Account" means your account on the Services.

"Customer Content" means any content, materials, data, or information that you submit to or through the Services, including social media comments, direct messages, and any other information you provide.

"Documentation" means Enrich Labs' user manuals, handbooks, guides, and other materials relating to the Services.

"Enrich Labs Property" means the Services, Documentation, and all content, materials, and software supplied by Enrich Labs.

"Feedback" means any suggestions, ideas, enhancement requests, recommendations or other feedback provided by you relating to the Services.

"Input" means the information you input via prompts into the Services.

"Output" means the content generated by the Services based on your Input.

"Privacy Policy" means the privacy policy accessible at [website URL]/privacy.

"Services" means Enrich Labs' AI-powered business teams (AI Agents), website, and related services.

"Term" means the period during which you have access to the Services.

"Third-Party Products" means products, content, services, or websites owned by third parties.

2. Access and Use

(a) Eligibility

You may use the Services only if you can form a binding contract with Enrich Labs and comply with this Agreement and applicable laws. The Services are not available to anyone under 13 years old (or under 16 years old in Europe). By using the Services, you represent that you meet these requirements.

(b) Account Registration

To access certain features of the Services, you must register for a Customer Account. You agree to provide accurate and complete information when creating your account and to keep this information updated. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

(c) Authorized Access

Subject to your compliance with this Agreement, Enrich Labs grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the Term for your internal business purposes.

(d) Use Restrictions

You shall not, and shall not permit any Authorized Users to:

• Copy, modify, distribute, sell, or lease any part of the Services
• Reverse engineer or attempt to extract the source code of the Services
• Use any automated systems to access the Services in a way that sends more requests than a human could reasonably produce
• Transmit spam, viruses, or other harmful code
• Attempt to interfere with or compromise the system integrity or security of the Services
• Collect or harvest any personal information from the Services
• Use the Services for any illegal purpose or in violation of any laws
• Impersonate another person or misrepresent your affiliation with any entity
• Access any content through technologies other than those provided by the Services

(e) Suspension

Enrich Labs reserves the right to temporarily suspend or terminate your access to the Services at any time if:

• You breach this Agreement
• Your use poses a security risk to the Services
• You use the Services for fraudulent or illegal activities
• Enrich Labs' provision of the Services to you becomes prohibited by law

(f) Changes to Services

We may modify, suspend, or discontinue any part of the Services at any time. We will make reasonable efforts to notify you of significant changes that may affect your use of the Services.

3. Intellectual Property Rights

(a) Customer Content

You retain all rights to your Customer Content. By submitting Customer Content to the Services, you grant Enrich Labs a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such Customer Content for the purpose of providing and improving the Services. You represent and warrant that you have all rights necessary to grant these licenses.

(b) Enrich Labs Property

Enrich Labs and its licensors own all right, title, and interest in and to the Enrich Labs Property, including all intellectual property rights. Nothing in this Agreement transfers any ownership rights in the Enrich Labs Property to you.

(c) Feedback

If you provide Feedback to Enrich Labs, you grant Enrich Labs a perpetual, irrevocable, non-exclusive, royalty-free right to use, disclose, reproduce, license, distribute and exploit such Feedback without restriction or any obligation to you.

(d) Aggregated Statistics

Notwithstanding anything to the contrary, Enrich Labs may collect and compile Aggregated Statistics. As between Enrich Labs and Customer, all right, title, and interest in Aggregated Statistics belong to Enrich Labs.

4. Data Protection and Privacy

(a) Privacy Policy

Your use of the Services is subject to our Privacy Policy, which is incorporated into this Agreement by reference. Please review the Privacy Policy to understand how we collect, use, and disclose information about you.

(b) Data Security

Enrich Labs implements reasonable security measures to protect your information, including encryption, access controls, and regular security assessments. However, no security system is impenetrable, and we cannot guarantee the security of your data.

(c) Social Media Processing

Our Services may involve processing social media comments and direct messages. You warrant that you have the necessary rights and permissions to provide such data to us for processing.

5. Fees and Payment

(a) Fees

You agree to pay all applicable fees for the Services as specified on our website or as otherwise agreed upon. All fees are non-refundable unless expressly stated otherwise.

(b) Billing

We may bill you through a payment provider. You agree to provide accurate and complete billing information, including name, address, credit card information, and other payment details.

(c) Automatic Renewal

Unless you notify us otherwise, your subscription will automatically renew at the end of each subscription period. You authorize us to charge your payment method for the renewal term.

(d) Changes to Fees

We may change our fees at any time. We will notify you of any fee increase before it becomes effective. Your continued use of the Services after the fee change becomes effective constitutes your agreement to pay the updated fees.

(e) Taxes

All fees are exclusive of taxes. You are responsible for paying all applicable taxes associated with your use of the Services.

6. Confidential Information

Each party agrees to maintain the confidentiality of the other party's Confidential Information and to use such Confidential Information only for purposes of performing under this Agreement. Each party shall use at least the same degree of care in safeguarding the other party's Confidential Information as it uses for its own confidential information, but in no event less than reasonable care.

7. Term and Termination

(a) Term

This Agreement begins on the date you first access or use the Services and continues until terminated as described below.

(b) Termination by You

You may terminate this Agreement at any time by canceling your subscription and ceasing all use of the Services.

(c) Termination by Enrich Labs

Enrich Labs may terminate this Agreement at any time for any reason by providing notice to you. Enrich Labs may also terminate or suspend your access to the Services immediately if you breach this Agreement.

(d) Effect of Termination

Upon termination, all rights granted to you under this Agreement will immediately cease, and you must stop all use of the Services. Any provisions of this Agreement that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. ENRICH LABS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU USE THE SERVICES AT YOUR OWN RISK.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ENRICH LABS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; AND (iv) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL ENRICH LABS' TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO ENRICH LABS DURING THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR $100, WHICHEVER IS GREATER.

10. Indemnification

You agree to defend, indemnify, and hold harmless Enrich Labs, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including attorney's fees) arising from: (i) your use of and access to the Services; (ii) your violation of any term of this Agreement; (iii) your violation of any third-party right, including without limitation any copyright, intellectual property, or privacy right; or (iv) any claim that your Customer Content caused damage to a third party.

11. Governing Law and Dispute Resolution

(a) Governing Law

This Agreement shall be governed by the laws of the State of California, without regard to its conflict of law provisions.

(b) Dispute Resolution

Any dispute arising out of or relating to this Agreement shall first be attempted to be resolved by good faith negotiations between the parties. If the dispute cannot be resolved through negotiations, it shall be submitted to mediation in accordance with the rules of the American Arbitration Association. If mediation is unsuccessful, the parties may pursue all legal remedies available to them.

12. Miscellaneous

(a) Entire Agreement

This Agreement, together with the Privacy Policy and any other legal notices or additional terms and conditions or policies published on the Services, constitutes the entire agreement between you and Enrich Labs concerning the Services.

(b) No Waiver

The failure of Enrich Labs to enforce any right or provision of this Agreement will not be deemed a waiver of such right or provision.

(c) Severability

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

(d) Assignment

You may not assign or transfer this Agreement without Enrich Labs' prior written consent. Enrich Labs may assign this Agreement at any time without notice.

(e) Amendments

We may modify this Agreement from time to time. If we make material changes, we will notify you via email or by posting a notice on our website. Your continued use of the Services after such modifications constitutes your acceptance of the revised Agreement.

(f) Force Majeure

Enrich Labs shall not be liable for any failure to perform its obligations where such failure is a result of acts of nature, fire, flood, earthquake, other natural disasters, terrorism, war, civil unrest, labor dispute, or other events beyond our reasonable control.

(g) Contact Information

If you have any questions about this Agreement, please contact us at info@enrichlabs.ai.

By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.